Noticeboard

February 27th: Please accept our sincere apologies as we are having issues with our telephones. This has been reported and we are waiting on an update. Thank you.

Frequently Asked Questions: Ordering Medications

Answers to queries we regularly receive can be found on our FAQ: Ordering Medications document

The purchase of Human Papillovirus (HPV) self-sampling home testing kits is increasing

Please note results of these private tests and tests taken in private hospital or private sexual health clinics will NOT be acted on by the NHS Cervical Screening Programme and CANNOT be recorded in an individual's NHS screening record. You can read up on further information if you wish.

Measles

Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

 www.nottsnhsapp.nhs.uk/sicknote

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.

 

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Eastwood Primary Care Centre offers a professional and caring service to our 19,500 patients, utilising the skills and enthusiasm of our team members we aim to provide efficient, accessible, friendly and high quality family health care.

We have 2 sites approximately 250 yards apart, the Church Street site and the Church Walk site. Staff and clinicians work across both sites.

Our team of clinicians consist of General Practitioners, Advanced Clinical Practitioners, Clinical Pharmacists, Physiotherapists, Nurses, Healthcare Assistants and Phlebotomists who are all working together to meet the changing demands of primary care.

Our Advanced Clinical Practitioners are experienced clinicians who can assess, diagnose and treat patients, prescribing when indicated and referring for specialist opinions if necessary.

As we are a GP training practice we are involved in the teaching and training of doctors at different stages of their careers, these are GP Registrars.  They are qualified doctors who are engaged in their Postgraduate Training Programme with us at Eastwood Primary Care Centre.

When seeing one of these doctors you may be asked for your consent to video the consultation.  This is part of the doctors' training and is only ever used for teaching and training purposes.

Doctors
Nursing Staff
Practice Team
Healthcare Team

Practice Management

Mrs Alison Rounce

alisonAlison is a Managing Partner of Eastwood Primary Care centre and is the Information Governance Lead for the practice and holds the non-clinical responsibility for Eastwood Primary care Centre.

Mrs Anita Smith (f)

Anita Smith is our Practice Manager and is responsible for the day to day running of the surgery.

Mrs Sarah Petter

Sarah is the Finance Manager for Eastwood Primary Care Centre.

Mrs Sarah Delicate (f)

Sarah is one of the Reception Managers and responsible for the smooth running and efficiency of the reception and co-ordinates the administration of surgeries and clinics for the clinical staff.

We have a team of 18 medical receptionists across both sites of Eastwood Primary Care Centre. 

Mrs Teresa Leary (f)

Teresa is one of the Reception Managers and is responsible for the smooth running and efficiency of the reception and co-ordinates the administration of surgeries and clinics for the clinical staff.

We have a team of 18 medical receptionists across both sites of Eastwood Primary Care Centre.

Ms Maggie Murphy (f)

Maggie is the Administration Manager and manages the administration team and all office practices, IT and data recording. 

We have a dedicated team of administrators based at the Church Walk site who are responsible for mail and communication, data entry, clinical coding, recall systems and screening.

Mrs Debbie Brookes (f)

Debbie is the Administration Manager responsible for supporting the Practice and the Administration Lead for online medical record access.  She is based at the Church Street site.

Secretaries

The secretarial team provide a full and comprehensive service, dealing with referrals, liaising with hospitals and consultants on behalf of the clinicians and patients when necessary.  

 
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