Noticeboard

PLEASE SEE QUICK LINKS: LATEST NEWS (ON THE RIGHT HAND SIDE OF THIS PAGE) FOR THE LATEST INFORMATION 

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

NHS Blood and Transplant

NHS Blood and Transplant are asking males aged 18-65 who have had COVID to donate plasma for new treatment research that could save lives, more information can be found here 

The Macmillan Beyond Diagnosis Gateway is a single point of access for all none-clinical needs a person with cancer may be experiencing. They work with anyone OVER 18 and can also support friends and family of people who have a cancer diagnosis. More details can be found at Opening Times/Help and Support 

For further information on why you are being asked to wait for your Covid-19 vaccine, please read the information on the GOV.UK website or this leaflet.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

NEW SELF-REFERRAL SERVICE NOW AVAILABLE FOR PHYSIOTHERAPY, PLEASE SEE LATEST NEWS FOR MORE INFORMATION 

 

PLEASE SEE THE LATEST NEWS UNDER QUICK LINKS (RIGHT HAND SIDE OF THE PAGE) FOR THE CURRENT INFORMATION ON PRESCRIPTIONS

Prescription To order your repeat prescriptions on-line you will need to have ensured that you have been to the surgery for a user name and password as this will also allow you to book appointments on line.

You will NOT be able to order repeat prescriptions without a logon, which MUST be obtained in person from the practice.  

REMEMBER - DO NOT SHARE USER NAMES & PASSWORDS WITH ANYONE, PHARMACIES WILL NOT BE ABLE TO USE THE NEW SERVICE ON YOUR BEHALF . 

Please be aware that the custom order link on your repeat ordering page is to notify us of medicines you have been unable to order - we cannot provide a confirmation of order or a reminder or next prescription service.

Please do not ring the practice to check we have the order (the system is linked directly to our clinical system we have your order), this not only causes delays for patients ringing to get through regarding appointments etc, but impacts on the prescriptions teams’ ability to process the 100's of prescriptions we handle daily. Thank you

If you have a prescription query please Dial 4 between 11am and 3pm daily.

Patient Online Access – Keeping Your Online Records Secure Having access to your records online is a great way to get involved in looking after your health.  Your records contain personal information, so it’s important to keep them safe.  You should take the same care with your health and social care records as you do if you use online banking.   Here are some tips on how to keep your records safe:

  • If your record provider created a password for you as part of your log-in details, you should change it as soon as possible.
  • Use a strong and memorable password that is at least 8 characters long.
  • Do not write your password down or share it.
  • Do not use words in your password which may be easy for others to guess, such as the names of your relatives or pets.
  • Always log out of your records when you have finished using them.
  • It is best to view your records when you are somewhere private, and on your own computer or mobile device.
  • If you print information from your records make sure it is stored securely.

  Further information and advice about keeping your online health and social care record safe and secure is available here.  

 

 
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