To improve our network speeds and ability to offer service to our patients, our practice will have a reboot of our IT systems.
This will impact our service ability on Wednesday February 1st from 10.30-11.30am and 12.45-2pm.
We thank you for your tolerance during this time as routine and urgent services may be impacted for a short period.

Frequently Asked Questions: Ordering Medications

Answers to queries we regularly receive can be found on our FAQ: Ordering Medications document

The purchase of Human Papillovirus (HPV) self-sampling home testing kits is increasing

Please note results of these private tests and tests taken in private hospital or private sexual health clinics will NOT be acted on by the NHS Cervical Screening Programme and CANNOT be recorded in an individual's NHS screening record. You can read up on further information if you wish.


Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Staff Vacancy

We have a vacancy for a Medical Receptionist, 21 hours, please see further details here and an application form can be found here

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.


Into Twitter?

Why not follow Nottingham West Primary Care Network for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.


Eastwood Two's Company is a befriending service aimed at older adults who find themselves requiring some extra friendship and support, and this is provided through weekly telephone calls. Volunteers are matched with those who are referred to the service and all volunteers are carefully selected, trained and vetted.

The main criteria is for there to be clear evidence of social isolation and that the service is being requested by the person concerned. Unfortunately, visits cannot be arranged for those where there is a diagnosis of advanced dementia or certain mental health conditions. The service is available to older adults living within Eastwood.

For further information please see Linking Lives Project Eastwood

Befriending Scheme at Eastwood Volunteer Bureau is a visiting service offering company and conversation regularly (weekly or fortnightly) for local people who may be elderly and/or housebound, without family or friends to visit them.

Volunteers are introduced to the person, with the aim of matching interests and personalities.

For further information please see Eastwood Volunteer Bureau

Citizen's Advice Broxtowe

The Eastwood Wellbeing Hub is based at the Library & Information Centre, Wellington Place, Nottingham Road, Eastwood, NG16 3GB, providing free, independent, impartial and confidential advice.


Monday 9.30am – 12.30pm*

Tuesday 9.30am – 12.30pm* with Nottinghamshire Mind to provide an holistic approach

Thursday 1.00pm – 4.00pm*


Monday 10.00am – 1.00pm*

Tuesday 10.00am – 1.00pm*

Thursday 10.00am – 1.00pm*

Friday 10.00am – 1.00pm*

*Please note – you will be triaged on first contact to enable the service to have a better understanding of your problem and deal with it as quickly and efficiently as possible. This may be with a call back, or a face to face appointment.

Other ways of contacting Citizens Advice:

Adviceline – 0800 1448848

Text phone – 0800 1448884

Consumer Line – 03454 040506

For help claiming Universal Credit – 0800 1448444

Text phone – 18001 0800 144 8444

Web chat: citizensadvice


Connect is a free-to-use Community based service offering help when you need it. They offer practical advice and information and can put you in touch with other local services that are best placed to help you deal with whatever issues may affect your independence.


Eastwood Memory Cafe is a registered charity helping those affected by dementia and their carers to live well.

The monthly meeting takes place on the 2nd Tuesday of the month 12.30-3.00pm at Plumptre Hall behind St Mary's Church Eastwood costing £2 per per person including refreshments. As simple sandwich lunch is available for an extra charge of £3 per person.

A friend/relative/supporter/carer must attend with the person affected by dementia as they are unable to provide respite care.

Please take a look at the website for more information or email or phone/text 07847 716759.

Dementia Connect, from the Alzheimer’s Society, is a new personalised dementia support service for anyone affected by dementia.

It connects you with a whole range of dementia support, by phone, online and face to face. So, you’re one call away from someone who gets it. One click away from answers. One conversation away from help. It’s free, easy to access, and puts you in touch with  dementia advisers. They will connect you to the support you need, from local help to phone and online advice. 

If you or someone you care for needs support, get in touch by 

telephone 0333 150 34561

or via the website here  

or email 

Domestic Abuse

Broxtowe Women's Project help women living in the Borough of Broxtowe who are experiencing domestic abuse. They provide a confidential helpline, outreach service, training courses and drop-in sessions, all aimed at empowering women and to help them survive domestic abuse.

If you need help and support, or information about domestic abuse please contact BWP on 07914 634190 or 01773 719111. The phones lines are open Monday to Friday 9am to 5pm. If they can’t take your call there is a confidential answerphone you can use and their outreach workers will get back to you as soon as possible.

Or you can email

Domestic Abuse

Equation is a Nottingham-based specialist charity that works with the whole community to reduce the impact of domestic abuse, sexual violence and gender inequality. They provide support for men, women and children.


Membership to the Eastwood and District Branch of the Royal British Legion is open to everyone. If you have an interest in the objectives of the Legion and want to help and support those who have served and their families, please join the branch. Men and women of all ages, whether they have served in the Armed Forces or not, are offered a warm welcome.


Lifeline provides round the clock support through a unit which plugs into your telephone socket. It also includes a discreet alarm which you can wear either as a pendant or wristband.

The Lifeline unit is linked to an accredited Control Centre who you can contact 24 hours a day, 7 days a week if you need assistance by simply pushing the button on the unit or your pendant.

The Broxtowe Borough Council website gives further information on this.


Eastwood Parkinson's Exercise Group meet every Wednesday from 11.15am until 12.30pm at Plumptre Hall, behind St Mary's Church, Eastwood, NG16 3BS.

The exercises are led by instructor Sue Prochnicki and tailored to suit all abilities and designed to improve your strength, balance, breath and muscle control and self-confidence.

The group welcomes anyone with Parkinson's and costs £3 per session, with the 1st taster session free.

For more information please contact Nigel on 07847 367997.

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