Noticeboard

Measles

Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Staff Vacancy

We have a vacancy for a Medical Receptionist, 21 hours, please see further details here and an application form can be found here

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

 www.nottsnhsapp.nhs.uk/sicknote

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.

 

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Latest News

The EPCC Team will continue to wear face masks and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask you to provide a few basic details regarding the nature of the call. We offer both routine appointments and urgent appointments and the receptionist will help you decide what is right for you. We are FULLY OPEN and have been open and seeing patients face to face throughout the pandemic. 

In line with current guidelines though we do still ask that your first point of contact with a clinician is via the phone and if needed a face to face appointment will be offered. 

Once an appointment is made, Patients should have their telephone close by so as to avoid missing a call. The caller ID will be from a private/unknown caller. We will try to call you twice.

The GP will ask you some questions and determine the best way to help you. This may be  a face-to-face appointment with a GP, Advanced Clinical Practitioner, Practice Pharmacist, a Nurse or Physiotherapist. The GP may also provide you with advice, treatment and organise investigations or referrals over the phone.

Demonstrating Your Covid 19 Vaccination Status When Travelling Abroad

From 17 May, you may be able to show your COVID-19 vaccination status as proof of your status when travelling abroad.

You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.

Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Further information can be found here

Covid 19 Privacy Notice

Please follow this link for the latest Covid 19 Privacy Notice

B12 Injections 

Our Practice Nurse Team are now showing patients how to self-administer the B12 injection in a face to face appointment in surgery. Full instructions and training will be given to the patient by the Practice nurse at the appointment so that you feel confident that you will be able to continue to administer this yourself in the future, in the comfort of your own home.  The nurse will tell you when you are next due to for the injection.  Click on the link on the right of this page to watch our surgery video by the practice nurse with instructions on patient self administration

Health News from the BBC and the NHS

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