Noticeboard

The purchase of Human Papillovirus (HPV) self-sampling home testing kits is increasing

Please note results of these private tests and tests taken in private hospital or private sexual health clinics will NOT be acted on by the NHS Cervical Screening Programme and CANNOT be recorded in an individual's NHS screening record. You can read up on further information if you wish.

Measles

Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Staff Vacancy

We have a vacancy for a Medical Receptionist, 21 hours, please see further details here and an application form can be found here

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

 www.nottsnhsapp.nhs.uk/sicknote

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.

 

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Latest News

Accelerated Patient Access to GP Data

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 1st November. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.

Living with Diabetes

A free online event, Living with Diabetes  (type 2 diabetes) is coming up soon! Do you want to know more about what it is and how you can live well? This online event is delivered by friendly local health care professionals who will share their knowledge and help you to understand type 2 diabetes and the importance of self-management and well-being. 

Flu and Covid Vaccination Hotline

We have a Flu and Covid Vaccination hotline (01773 304770) to arrange your vaccination appointment and for any queries on these. 

We ask patients to leave their name, date of birth and contact number and we will telephone back within 2 working days.

The current advice is to leave 91 days between Covid vaccinations.

The Covid booster is for all those eligible (over 50 years of age, patients on at risk registers, unpaid carers, pregnant patients, health and social care workers.

Patients can have both vaccinations or either one.

We are gradually working through our lists, inviting patients via a link (if patients have not dissented to receiving texts).

The EPCC Team will continue to wear face masks and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask you to provide a few basic details regarding the nature of the call. We offer both routine appointments and urgent appointments and the receptionist will help you decide what is right for you. We are FULLY OPEN and have been open and seeing patients face to face throughout the pandemic. 

In line with current guidelines though we do still ask that your first point of contact with a clinician is via the phone and if needed a face to face appointment will be offered. 

Once an appointment is made, Patients should have their telephone close by so as to avoid missing a call. The caller ID will be from a private/unknown caller. We will try to call you twice.

The GP will ask you some questions and determine the best way to help you. This may be  a face-to-face appointment with a GP, Advanced Clinical Practitioner, Practice Pharmacist, a Nurse or Physiotherapist. The GP may also provide you with advice, treatment and organise investigations or referrals over the phone.

Demonstrating Your Covid 19 Vaccination Status When Travelling Abroad

From 17 May, you may be able to show your COVID-19 vaccination status as proof of your status when travelling abroad.

You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.

Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Further information can be found here

Covid 19 Privacy Notice

Please follow this link for the latest Covid 19 Privacy Notice

B12 Injections 

Our Practice Nurse Team are now showing patients how to self-administer the B12 injection in a face to face appointment in surgery. Full instructions and training will be given to the patient by the Practice nurse at the appointment so that you feel confident that you will be able to continue to administer this yourself in the future, in the comfort of your own home.  The nurse will tell you when you are next due to for the injection.  Click on the link on the right of this page to watch our surgery video by the practice nurse with instructions on patient self administration

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
 
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