Noticeboard

February 27th: Please accept our sincere apologies as we are having issues with our telephones. This has been reported and we are waiting on an update. Thank you.

Frequently Asked Questions: Ordering Medications

Answers to queries we regularly receive can be found on our FAQ: Ordering Medications document

The purchase of Human Papillovirus (HPV) self-sampling home testing kits is increasing

Please note results of these private tests and tests taken in private hospital or private sexual health clinics will NOT be acted on by the NHS Cervical Screening Programme and CANNOT be recorded in an individual's NHS screening record. You can read up on further information if you wish.

Measles

Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

 www.nottsnhsapp.nhs.uk/sicknote

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.

 

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

New Patients

You can now apply to register with Eastwood Primary Care Centre online by following this link GP registration 

Please note that this does not automatically mean you will be accepted as a patient. The application will be reviewed by the surgery before we register you. This is because anyone can fill a request form in regardless of address, so we need to check this. It may take a few days to process and we will not always be able to register you the same day the application is received. We aim to get patients registered on our system within 7 days of receiving your application. 

You can also register with Eastwood Primary Care Centre by completing a Registration Form and a GMS1 Registration Form

Please complete and sign these and then return to the practice. If you have ID then please bring this along but we will still register you without this. 

Реєстрація на отримання послуг лікаря загальної практики Family Doctor Service Registration Form

посібник користувача User Guide

Patients Moving To an Area Outside Of Our Catchment Area

It is the practice policy that if registered patients move, from living within the practice area to outside the practice area, they will be de-registered from our practice list on the grounds that the patient has moved out of our area. It is the patients responsibility to re-register at a new GP surgery in the area where they are now living in order to receive continuing care. 

PLEASE CLICK ON THE LINK BELOW & ENTER YOUR POSTCODE TO SEE IF YOUR ADDRESS IS IN THE CATCHEMENT AREA COVERED BY THE SURGERY. 

Catchment Area - Click here and enter your postcode

The NHS PCSE will be able to provide you with a list of GP’s in your area to help you find a new GP. They can be contacted on 0333 0142884. Alternatively you can find GP information on the NHS Choices website http://www.nhs.uk/Service-Search/GP/LocationSearch/4

Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations. 

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous GP practice through the use of an NHS system called GP2GP. 

Please click on the link below for full information and a leaflet should you wish to print this off.

http://systems.hscic.gov.uk/gp2gp/communications/patientleaflet.pdf

Practice Information Booklet

 
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