February 27th: Please accept our sincere apologies as we are having issues with our telephones. This has been reported and we are waiting on an update. Thank you.

Frequently Asked Questions: Ordering Medications

Answers to queries we regularly receive can be found on our FAQ: Ordering Medications document

The purchase of Human Papillovirus (HPV) self-sampling home testing kits is increasing

Please note results of these private tests and tests taken in private hospital or private sexual health clinics will NOT be acted on by the NHS Cervical Screening Programme and CANNOT be recorded in an individual's NHS screening record. You can read up on further information if you wish.


Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.


Into Twitter?

Why not follow Nottingham West Primary Care Network for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Freedom of Information Act

Freedom of Information Act Model Publication Scheme

Eastwood Primary Care Centre


Information available from Eastwood Primary Care Centre (providing medical services under contract to the NHS) under the Freedom of Information Act model publication scheme


Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service.

Information to be published

How the information can be obtained


Class 1 - Who we are and what we do

(Organisational information, structures, locations and contacts)


This is current information only    

Doctors in the practice

Dr KK Lim

Dr S Sivan

Dr MJ Dickson

Dr TR Dickson

Dr HM Vaghela

Dr N Atkinson

Dr P Scullard

Dr  S Zaidi

Dr M Clark

Dr B Homer

Dr S Scullard

Dr J Dickinson


Contact details for the practice

Tel : 01773 304700

Fax: 01773 534160


Opening hours

Practice Booklet

Practice Website

Practice Noticeboard


Other staffing details

Staff details are available from: Practice Staff page






Class 2 – What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)

Total cost to the PCT/LHB/HSSB of our contracted services.

Available in hard copy by application to the Practice Manager

Price on application

Audit of NHS income

Hard copy (by application)

Price on application




Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)

Plans for the development and provision of NHS services

Hard copy (by application)

Price on application




Class 4 – How we make decisions

(Decision making processes and records of decisions)

Records of decisions made in the practice affecting the provision of NHS services

Hard copy (by application)

Price on application




Class 5 – Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities)

Policies and procedures about the employment of staff

Hard copy (by application)

Price on application

Internal instructions to staff and policies relating to the delivery of services

Hard copy (by application)

Price on application

Equality and diversity policy

Hard copy (by application)

Price on application

Health and safety policy

Hard copy (by application)

Price on application

Complaints procedures

Practice Booklet

Practice Leaflet/s


Records management policies (records retention, destruction and archive)

Hard copy (by application)

Price on application

Data protection policies

Hard copy (by application)

Price on application

Policies and procedures for handling requests for information

Hard copy (by application)

Price on application

Patients’ charter





Class 6 – Lists and Registers

Currently maintained lists and registers only

Any publicly available register or list

None Held


Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public)

The services provided under contract to the NHS

Practice Booklet (currently under review)


Charges for any of these services



Information leaflets

Hard copy from reception


Out of hours arrangements

Practice Noticeboard


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