NHS App Help and Support

The Digital Support Hub will be at our Church Walk site on Monday October 18th from 9am until 12 noon to help patients with the NHS App. If you need some help in signing up or support in how to use the NHS App then please come along.

COVID Booster clinics

Clinics are being held at the surgery for COVID boosters. You are required to be 182 days post 2nd dose before a booster can be given. You will receive an invite to attend. Eastwood Primary Care Centre is using a new way to enable patients to book via a link sent to your mobile via text message. If you click on the link, enter your date of birth and amend the clinics to the dates instructed in the text. You will be able to choose a time and confirm the booking. This will avoid unnecessary waiting times on our phones lines. If, however, you have issues with this, please contact the surgery in the afternoon at our quieter telephone times. If you are eligible for a flu vaccine but haven't had this at the time of the COVID clinic we can give this at the same time.  

Community Cafe

A new local Community Cafe  starts on Friday October 22nd 10-11.30am and will run every 2 weeks at Rumbletums in Kimberley

Local History Group

A new local history group starts on Wednesday 29 September at 3pm at the Old Wine Vaults Church Street Eastwood. The initial meeting will be a meet and greet and an open discussion to determine the topics of the next meeting. Tea, Coffee and cake will be available to purchase during the meeting or any other beverage of choice. Please feel free to take any items of interest with you to the meeting ie photos, books etc

Chair-based Exercise

A 6 week course held at Chilwell, further information can be found here

Into Twitter?

Why not follow Nottingham West Primary Care Network for the latest local updates on health and wellbeing?

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Help and Support with the NHS App

If you have any problems with the app there is a dedicated support line available for people in Nottingham City and Nottinghamshire County to contact, which offers free help with downloading and registering for the NHS App.

Energy Advice

Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor

Flu Vaccination Clinics

Planned dates and information can be found under our Appointments tab: Flu Vaccination Clinics

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Easy Read NHS England Newsletter

The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:

  • The coronavirus
  • The coronavirus vaccine
  • Who should have a keyworker

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members


Freedom of Information Act

Freedom of Information Act Model Publication Scheme

Eastwood Primary Care Centre


Information available from Eastwood Primary Care Centre (providing medical services under contract to the NHS) under the Freedom of Information Act model publication scheme


Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service.

Information to be published

How the information can be obtained


Class 1 - Who we are and what we do

(Organisational information, structures, locations and contacts)


This is current information only    

Doctors in the practice

Dr KK Lim

Dr S Sivan

Dr MJ Dickson

Dr TR Dickson

Dr HM Vaghela

Dr N Atkinson

Dr P Scullard

Dr  S Zaidi

Dr M Clark

Dr B Homer

Dr S Scullard

Dr J Dickinson


Contact details for the practice

Tel : 01773 304700

Fax: 01773 534160


Opening hours

Practice Booklet

Practice Website

Practice Noticeboard


Other staffing details

Staff details are available from: Practice Staff page






Class 2 – What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)

Total cost to the PCT/LHB/HSSB of our contracted services.

Available in hard copy by application to the Practice Manager

Price on application

Audit of NHS income

Hard copy (by application)

Price on application




Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)

Plans for the development and provision of NHS services

Hard copy (by application)

Price on application




Class 4 – How we make decisions

(Decision making processes and records of decisions)

Records of decisions made in the practice affecting the provision of NHS services

Hard copy (by application)

Price on application




Class 5 – Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities)

Policies and procedures about the employment of staff

Hard copy (by application)

Price on application

Internal instructions to staff and policies relating to the delivery of services

Hard copy (by application)

Price on application

Equality and diversity policy

Hard copy (by application)

Price on application

Health and safety policy

Hard copy (by application)

Price on application

Complaints procedures

Practice Booklet

Practice Leaflet/s


Records management policies (records retention, destruction and archive)

Hard copy (by application)

Price on application

Data protection policies

Hard copy (by application)

Price on application

Policies and procedures for handling requests for information

Hard copy (by application)

Price on application

Patients’ charter





Class 6 – Lists and Registers

Currently maintained lists and registers only

Any publicly available register or list

None Held


Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public)

The services provided under contract to the NHS

Practice Booklet (currently under review)


Charges for any of these services



Information leaflets

Hard copy from reception


Out of hours arrangements

Practice Noticeboard


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