Noticeboard

IMPORTANT NOTICE

To improve our network speeds and ability to offer service to our patients, our practice will have a reboot of our IT systems.
 
This will impact our service ability on Wednesday February 1st from 10.30-11.30am and 12.45-2pm.
 
AS WE HAVE 2 SITES SOME OF OUR PHONE LINES WILL REMAIN OPERATIONAL, BUT WILL BE SIGNIFICANTLY IMPACTED BY THIS REBOOT DURING THE TIMES STATED.
PLEASE AVOID PHONING DURING THOSE TIMES IF YOU CAN.
 
We thank you for your tolerance during this time as routine and urgent services may be impacted for a short period.

Frequently Asked Questions: Ordering Medications

Answers to queries we regularly receive can be found on our FAQ: Ordering Medications document

The purchase of Human Papillovirus (HPV) self-sampling home testing kits is increasing

Please note results of these private tests and tests taken in private hospital or private sexual health clinics will NOT be acted on by the NHS Cervical Screening Programme and CANNOT be recorded in an individual's NHS screening record. You can read up on further information if you wish.

Measles

Measles is on the increase with outbreaks in England and Wales. The MMR vaccine protects against 3 serious illnesses: measles, mumps and rubella (german measles)

Staff Vacancy

We have a vacancy for a Medical Receptionist, 21 hours, please see further details here and an application form can be found here

Awaiting a Hospital appointment or wanting a result?

Please do not ring the surgery if you are under the hospital already to chase a result or a hospital appointment. If you have not heard from the hospital about a planned appointment or feel you may need to amend or request your appointment is brought forward please contact the hospital directly. You can contact the main hospital switchboard and ask to speak to your consultants secretary. The practice has no other way of doing this other than the above and you will be directed to do this. 

Joint Injection Service

We are pleased to confirm that this service is now fully operational again as we (hopefully) move away from the pandemic. Please contact the surgery if you feel you need a joint injection.

Sick Notes Extensions

 If you require an extension to a sick note please order this via the NHS App where possible.

 For instructions on how to do this please visit:

 www.nottsnhsapp.nhs.uk/sicknote

Repeat Prescription Queries

If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then please fill in the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.

 

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

Respect your Surgery and Staff

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

The EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Care Quality Commission

Who are the Care Quality Commission (CQC)?

CQC are the independent health and adult social care regulator.

Their job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve.

They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose care. See website

Church Street Medical Centre and Church Walk Surgery

Prior to the merger of Church Walk Surgery and Church Street Medical Centre to form Eastwood Primary Care Centre,  Church Walk Surgery was registered with the CQC and was inspected on the 25th August 2015 and received an overall rating of OUTSTANDING and Church Street Medical Centre also received a rating of OUTSTANDING from their inspection on 24th May 2016.

Please click here to see details of the full report.

Click on the link below to see more QCQ information 

https://www.cqc.org.uk/location/1-567879338

Please click on the link below to see our Statement of Purpose

Statement of Purpose

Practice Information Booklet



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website