Noticeboard

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Help and Support with the NHS App

If you have any problems with the app there is a dedicated support line available for people in Nottingham City and Nottinghamshire County to contact, which offers free help with downloading and registering for the NHS App.

Energy Advice

Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor

Flu Vaccination Clinics

Planned dates and information can be found under our Appointments tab: Flu Vaccination Clinics

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Easy Read NHS England Newsletter

The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:

  • The coronavirus
  • The coronavirus vaccine
  • Who should have a keyworker

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

 

Do you look after someone?

Carers Hub A revised Carers Hub information sheet of available carer services during the coronavirus along with a list of useful telephone numbers

Do you look after someone who cannot get by without your help?

Do you look after someone, a friend, a relative or a neighbour who, due to an illness, disability, frailty, poor mental health or substance misuse, would struggle without your support?

Information on help and support for carers can be found here

It is important you let the practice know if you look after someone.  We can add you to our Carer Register for you to gain access to information and support, including our Carer Champions at the practice.  Carer Champions help with the identification of carers, act as a voice for carers and are a key point of contact for carer information.

Our Carer Champions are Jayne Daykin and Diane Rowley and both are keen to provide a quality service and help carers as much as possible.  If they are not available at the time of your query, please leave a message and they will contact you at the earliest possible convenience. By completing this questionnaire and returning it to the practice, you can help us to monitor and improve our service.

Do You Look After Someone is a comprehensive carers booklet produced by Nottinghamshire County Council

Carers Emergency Plan is a form requiring completion, to provide the necessary information to help support the person cared for in the event of an emergency situation involving the carer

Carers in Practice an invaluable tool enabling health matters of the looked after person to be shared with the carer, complete and return to your GP Practice

Eastwood Memory Cafe is a not for profit organisation helping those affected by dementia and their carers to live well

 



 
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